Smart Alarm and Incident Management
Events from camera analytics, access control, perimeter security, fire detection, and other security systems can be consolidated into a single alarm stream based on priority, location, and risk type.
Intervention steps such as displaying the relevant camera on screen, generating notifications, obtaining operator approval, and escalating the incident can be automated through rule-based scenarios.
- Integrated and Controlled Incident Response
Smart Alarm and Incident Management
Alarm Classification and Prioritization
Alarms from different systems are classified by risk type, location, importance level, and event source to ensure operators prioritize critical situations.
Operator Instructions and Escalation
Operator instructions, verification steps, approval processes, and notification rules for escalation can be predefined for each alarm type.
Incident-Based Video and Record Management
Live footage at the time of the alarm, past recordings, operator notes, and related system data are gathered under the incident record to facilitate the review process.
Verification and Audit Trail
Viewing, verification, approval, and intervention actions from alarm creation to closure are stored in audit logs with user and time information.
Unnecessary Alarm Filtering
Filtering and correlation rules defined for recurring, unverified, or low-priority notifications help reduce unnecessary alarm load.